KoulutusalaLapin ammattikorkeakouluMatkailu
Viitteet 41-60 / 413
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Cross-border Cooperation in Barents Tourism: Insights from Finnish Lapland
(Rovaniemen ammattikorkeakouluLapin ammattikorkeakoulu, 2013)The main aim of this thesis project was to obtain a better understanding of how the tourism industry in the Barents Region could be developed through multilateral cross-border cooperation. The main focus was on discovering ... -
CROSS-BORDER GREEN CARE CLUSTER YLITORNIO – ÖVERTORNEÅ: CHALLENGES AND OPPORTUNITIES
(Rovaniemen ammattikorkeakouluLapin ammattikorkeakoulu, 2013)The purpose of the thesis was to find if there is an interest for businesses in the cross-border municipalities, Ylitornio in Finnish Lapland and Övertorneå in Swedish Norrbotten, to create a cross-border Green Care Cluster ... -
Customer Experience of New Restaurant Concept : Case Frans & Chérie
(Lapin ammattikorkeakoulu, 2017)The objective of this thesis was to analyse customer service quality and customer experience in a restaurant going through a new concept launch. Without any other researches of the topic in the restaurant, this research ... -
Customer Profiling in Art Museums: Case Oulu Museum of Art
(2021)The object of the thesis was to construct a profile or profiles of the typical customers of the Oulu Museum of Art. The thesis was commissioned by the Museum and Science Centre Luuppi, located in Oulu, Finland. This thesis ... -
Customer satisfaction : case Ben Thanh restaurant in Krakow, Poland
(2023)The aim of the research is to explore customer satisfaction with the case company is Ben Thanh restaurant in Krakow, Poland. The paper concentrated on factors that affects customer satisfaction. The research used ... -
CUSTOMER SATISFACTION AND ITS DETERMINANTS : Case: Rex Hotel Saigon
(Lapin ammattikorkeakoulu, 2016)Customer satisfaction is a core issue in customer services. Understanding customer satisfaction and its determinants is vital and essential in hospitality context. The aim of the thesis research was to help the commissioner ... -
Customer Satisfaction of Families with Children at Nazar Collection Hotels
(2019)Family tourism is rapidly growing and developing in the tourism industry, for more and more families seek relaxation and experiences abroad. These days, international holidays are also considered a necessity rather than a ... -
Customer Satisfaction. Case: Rovaniemi Local Heritage Museum
(2022)The purpose of the thesis was to figure out the level of customer satisfaction at Rovaniemi Local Heritage Museum. A customer satisfaction questionnaire was constructed to complete the thesis research. The survey questionnaire ... -
CUSTOMERS´ PERCEPTION OF SUSTAINABLE RESTAURANTS Case: Hyper-local Restaurant Bucco and Dumlegården Farm
(2021)A sustainable future for the community is one of the objectives established by the European Union Agenda 2030. Furthermore, sustainable consumption has been identified as one of the possible trajectories for sustainable ... -
Developing a Holiday Package in Swedish Lapland
(Rovaniemen ammattikorkeakouluLapin ammattikorkeakoulu, 2013)The purpose of this thesis project was to create a holiday package in destination Luleå for the commissioner Magnetic North Travel Ltd for international markets. The result of the thesis is a sample package brochure which ... -
Developing Culinary Tourism Experiences for Inbound Travellers in Vietnam
(2020)In recent years, the growing popularity of Vietnamese cuisine has become an attraction of the country that motivates an increasing number of travellers to visit Vietnam to taste the cuisine. Together with food tasting, ... -
Developing Culturally Sensitive Sámi Tourism in Finnish Lapland - Sámi Entrepreneurs' Perspective
(2021)The aim of the thesis was to discover Sámi tourism entrepreneurs’ perspective on culturally sensitive Sámi tourism development, as well as the effects of previously implemented development actions on their business operations. ... -
Developing Destination Experiences - A Study on Chinese Tourism in Rovaniemi
(Lapin ammattikorkeakoulu, 2017)The number of incoming Chinese tourists is increasing rapidly in Rovaniemi, Finland, with an expected 50,000 arrivals during the year 2017. With such substantial growth, service providers must make sense of the needs and ... -
Developing Destination Induction in Ylläs
(Rovaniemen ammattikorkeakouluLapin ammattikorkeakoulu, 2011)The purpose of my thesis was to study the current state of destination induction in Ylläs. The reasons for choosing this topic arise from my own background. I am originally from Ylläs, and saw a need to improve the area ... -
Developing Digital Marketing Plan: case 1982 House
(2022)The project's goal is to create a digital marketing plan for a small hotel in Da Lat, Vietnam, to assist promote awareness, broaden client groups, and enhance income. The hotel's digital marketing strategy lays out the ... -
Developing Online Marketing in Social Media for DORTMUNDtourismus e.V.
(Rovaniemen ammattikorkeakouluLapin ammattikorkeakoulu, 2010)The thesis discussed the topic of online marketing in social media. The focus was set on the social media platforms Facebook, YouTube and Flickr. Commissioner of the thesis was DORTMUNDtourismus e.V., the destination ... -
Developing Wellness Tourism in Rovaniemi : Case Ounasvaara
(Lapin ammattikorkeakoulu, 2015)Wellness tourism is perceived as a part of the bigger concept of wellbeing tourism. This thesis addresses issues concerning wellness product development and cooperation in the region of Ounasvaara, Rovaniemi, located in ... -
Development of Brewery Tour Experience : Case Pyynikin Brewing Company
(2019)Pienpanimot ovat hiljattain lisänneet suosiotaan Suomessa, mikä on johtanut pienpanimotuotteiden markkinaosuuden kasvuun. Panimokierroksilla pienpanimot voivat sitoa asiakkaat tiiviimmin brändiinsä ja tarjota autenttisia ... -
Development of Hotel Services for Family Travellers to Improve Customer Experience Case: Original Sokos Hotel Arina, Oulu
(2020)The objective of thesis was to find out the current situation of additional hotel services, who are the hotel customers and how the hotel services should be developed in order to improve the customer experience in the ... -
Development Possibilities of Tourism in Pello
(Rovaniemen ammattikorkeakouluLapin ammattikorkeakoulu, 2012)The purpose of the thesis was to examine the current situation and development needs of tourism industry in Pello in order to provide development tools and knowledge for the local Destination Management Organisation (DMO). ...
