"Hirvikallio, Hanna" - Selaus tekijän mukaan Opinnäytetyöt (Käyttörajattu kokoelma)
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Stabilizing positive Customer Experience during employee changes
Hirvikallio, Hanna (2022)Managing customer experience has become one of the key success factors in business. In organizations where personal relationship between the customer and the salesperson are strong, the changes within the employees can ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad