"hotels" - Selaus asiasanan mukaan Opinnäytetyöt (Käyttörajattu kokoelma)
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Boost Hotel Guest Satisfaction: a study case of Hotel X
(2024)This study investigates the importance of guest satisfaction in the hospitality industry, with a focus on Hotel X in Helsinki. The main goal was to identify critical areas for improvement and implement strategies to enhance ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
Developing Corporate Travel in Company X through Travel Management and Accommodation
(2024)Corporate travel can be a considerable expense for a company that requires traveling. In Company X travel expenses are currently too significant and therefore they must be examined. The purpose of this thesis is to develop ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
Employee and customer satisfaction of the physical environment in the hospitality industry.
(2024)This research investigated how employees and customers perceive the physical environment of a hotel in Kathmandu, Nepal. To analyse employee satisfaction, an asynchronized interview and a survey questionnaire were used ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
Employees motivation and level of satisfaction in the luxury hotel “Z”
(2020)The topics of employee motivation, satisfaction, and engagement play a central role in the field of hotel management both practically and theoretically. This is because of the simple fact that employees are a fundamental ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
Instagram's value as a marketing tool for hotels
(2023)Tämä opinnäytetyö keskittyy hyvin tunnetun sosiaalisen median, Instagramin, päivitettyyn arvoon hotellien markkinointivälineenä. Kun vuodet ja kuukaudet vierivät, uudet sovellukset ja trendit nousevat suosioon netin ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
The Importance of Visual Appearance in Heritage Hotels
(2023)The objective of the thesis was to discover if visual appearance was important for heritage hotels. Another intention was to investigate if a hotel’s general visual appearance has effect on accommodation decision-making ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
The relation between handling complaints and the employee engagement of front office staff
(2022)Complaints are no stranger in the hotel industry. In case of a service failure or when expectations are not met guests can either complain in person or leave a negative review. However, even though there has been much ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad -
The relation between handling complaints and the employee engagement of front office staff
(2022)Complaints are no stranger in the hotel industry. In case of a service failure or when expectations are not met guests can either complain in person or leave a negative review. However, even though there has been much ...Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad