"hotels" - Selaus asiasanan mukaan Opinnäytetyöt (Käyttörajattu kokoelma)

    • Boost Hotel Guest Satisfaction: a study case of Hotel X 

      Sekarwangi, Zahra (2024)
      This study investigates the importance of guest satisfaction in the hospitality industry, with a focus on Hotel X in Helsinki. The main goal was to identify critical areas for improvement and implement strategies to enhance ...
      Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad
    • Developing Corporate Travel in Company X through Travel Management and Accommodation 

      Hietamies, Tuomas (2024)
      Corporate travel can be a considerable expense for a company that requires traveling. In Company X travel expenses are currently too significant and therefore they must be examined. The purpose of this thesis is to develop ...
      Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad
    • Employee and customer satisfaction of the physical environment in the hospitality industry. 

      Tamang, Susan (2024)
      This research investigated how employees and customers perceive the physical environment of a hotel in Kathmandu, Nepal. To analyse employee satisfaction, an asynchronized interview and a survey questionnaire were used ...
      Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad
    • Employees motivation and level of satisfaction in the luxury hotel “Z” 

      Brich, Viktoriia (2020)
      The topics of employee motivation, satisfaction, and engagement play a central role in the field of hotel management both practically and theoretically. This is because of the simple fact that employees are a fundamental ...
      Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad
    • Instagram's value as a marketing tool for hotels 

      Sandell, Vilhelmina (2023)
      Tämä opinnäytetyö keskittyy hyvin tunnetun sosiaalisen median, Instagramin, päivitettyyn arvoon hotellien markkinointivälineenä. Kun vuodet ja kuukaudet vierivät, uudet sovellukset ja trendit nousevat suosioon netin ...
      Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad
    • The Importance of Visual Appearance in Heritage Hotels 

      Puurunen, Jade (2023)
      The objective of the thesis was to discover if visual appearance was important for heritage hotels. Another intention was to investigate if a hotel’s general visual appearance has effect on accommodation decision-making ...
      Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad
    • The relation between handling complaints and the employee engagement of front office staff 

      De Koning, Minke Femke Alida (2022)
      Complaints are no stranger in the hotel industry. In case of a service failure or when expectations are not met guests can either complain in person or leave a negative review. However, even though there has been much ...
      Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad
    • The relation between handling complaints and the employee engagement of front office staff 

      De Koning, Minke Femke Alida (2022)
      Complaints are no stranger in the hotel industry. In case of a service failure or when expectations are not met guests can either complain in person or leave a negative review. However, even though there has been much ...
      Rajoitettu käyttöoikeus / Restricted access / Tillgången begränsad