Improving well-being at work : Company X
Thurlin, Eerika (2022)
Thurlin, Eerika
2022
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2022110321937
https://urn.fi/URN:NBN:fi:amk-2022110321937
Tiivistelmä
Well-being at work has been a common topic of conversation for two decades and companies have started investing in it after realizing its importance. Good well-being at work improves profitability, customer and employee satisfaction, and brand image.
The purpose of this thesis was to evaluate the state of well-being at work in Company X and figure out ways to improve it. The topic was initiated by the author of the thesis career in Company X, her interest in well-being, and the company’s owner’s willingness to improve well-being at work. The study utilized an employee satisfaction survey that was out carried in the company during the fall of 2021. The survey was done by utilizing qualitative and quantitative research methods by collecting employees’ feedback from different areas of work.
The theoretical section aimed to explain the definition of well-being at work and studied different theoretical frameworks about well-being at work. Theories support each other and were used later to analyze the survey results and create a comprehensive improvement plan that gives recommendations on how well-being could be improved and the employees' careers be lengthened in Company X.
Analyzing the survey results shows that overall employee satisfaction and well-being in Company X decreased in many areas between the fall of 2020 and 2021. The Covid-19 pandemic and recruitment challenges in the restaurant industry have created obstacles that negatively affect well-being at work. Company X has not yet found ways to defeat these problems.
Company X must implement well-being into the business strategy and reevaluate its current operations critically to improve well-being at work. Actions are needed in every factor of well-being. To improve their well-being at work everyone needs to be educated better of the factors and significance of well-being at work. Additionally, transparent communication and actions are needed in Company X.
The confidential material has been removed from the public report.
The purpose of this thesis was to evaluate the state of well-being at work in Company X and figure out ways to improve it. The topic was initiated by the author of the thesis career in Company X, her interest in well-being, and the company’s owner’s willingness to improve well-being at work. The study utilized an employee satisfaction survey that was out carried in the company during the fall of 2021. The survey was done by utilizing qualitative and quantitative research methods by collecting employees’ feedback from different areas of work.
The theoretical section aimed to explain the definition of well-being at work and studied different theoretical frameworks about well-being at work. Theories support each other and were used later to analyze the survey results and create a comprehensive improvement plan that gives recommendations on how well-being could be improved and the employees' careers be lengthened in Company X.
Analyzing the survey results shows that overall employee satisfaction and well-being in Company X decreased in many areas between the fall of 2020 and 2021. The Covid-19 pandemic and recruitment challenges in the restaurant industry have created obstacles that negatively affect well-being at work. Company X has not yet found ways to defeat these problems.
Company X must implement well-being into the business strategy and reevaluate its current operations critically to improve well-being at work. Actions are needed in every factor of well-being. To improve their well-being at work everyone needs to be educated better of the factors and significance of well-being at work. Additionally, transparent communication and actions are needed in Company X.
The confidential material has been removed from the public report.