Volunteer Team Management
Monych, Maria (2015)
Haaga-Helia ammattikorkeakoulu
2015
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2015052710658
https://urn.fi/URN:NBN:fi:amk-2015052710658
Tiivistelmä
This thesis looked into volunteer team management in a project in AIESEC in Finland through the action research method. AIESEC in Finland is a non-profit non-government organization with a purpose of “peace and fulfilment of humankinds potential” through development of the
youth’s future leadership. AIESEC was not a commissioning party; the project was the basis for the thesis without the supervision of the company.
The thesis is based on a project that the author was in charge of, in AIESEC in Finland. The project was to organise an annual event, for which an organizing committee team was recruited.
Author’s role as the team leader and manager is the primary basis for this thesis’s research. Deriving from the nature and the circumstances of the project four objectives were formed. The objectives were:
− Understand the phenomenon of synergy in team management of volunteers.
− Understand the role of the team leader in relation to volunteer’s motivation and performance.
− Understand the role of recognition in volunteer motivation and performance.
− Understand the role of effective meeting management in volunteer team performance.
The results were derived from the discussion of the implementation and the data collected through the survey of the team members against the theoretical framework.
The results constituted that the role of the team leader is essential in the team member’s motivation and performance but also in building team synergy, creating appropriate means of
recognitions, and hosting effecting team meetings. The leader’s role is complex and proper management of all of the previously mentioned factors has pointed towards volunteer team member motivation, therefore leading to better performance.
Further research suggests looking into detail of similar project in AIESEC in Finland as well as other NGOs, for better understanding of volunteer team management. Because volunteers are so different in nature from paid staff, they require a different management approach.
youth’s future leadership. AIESEC was not a commissioning party; the project was the basis for the thesis without the supervision of the company.
The thesis is based on a project that the author was in charge of, in AIESEC in Finland. The project was to organise an annual event, for which an organizing committee team was recruited.
Author’s role as the team leader and manager is the primary basis for this thesis’s research. Deriving from the nature and the circumstances of the project four objectives were formed. The objectives were:
− Understand the phenomenon of synergy in team management of volunteers.
− Understand the role of the team leader in relation to volunteer’s motivation and performance.
− Understand the role of recognition in volunteer motivation and performance.
− Understand the role of effective meeting management in volunteer team performance.
The results were derived from the discussion of the implementation and the data collected through the survey of the team members against the theoretical framework.
The results constituted that the role of the team leader is essential in the team member’s motivation and performance but also in building team synergy, creating appropriate means of
recognitions, and hosting effecting team meetings. The leader’s role is complex and proper management of all of the previously mentioned factors has pointed towards volunteer team member motivation, therefore leading to better performance.
Further research suggests looking into detail of similar project in AIESEC in Finland as well as other NGOs, for better understanding of volunteer team management. Because volunteers are so different in nature from paid staff, they require a different management approach.