The role of stakeholder in risk management of the restaurant business in Finland : a case study of Koseli restaurant
KC Khadka, Rama (2025)
2025
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2025051311246
https://urn.fi/URN:NBN:fi:amk-2025051311246
Tiivistelmä
This research examines the role of stakeholders in the risk management practices of restaurants in Finland, with a focus on Koseli, nepalese restaurant. This study aims to explore how internal and external stakeholders participate in identifying, assessing, and responding to various risks that impact the operations of culturally distinct restaurants. The research problem highlights the limited understanding of stakeholder contributions to risk management in this business sector.
The theoretical foundation of the study combines stakeholder theory and risk management theory. Stakeholder theory helps to explain the influence and responsibilities of various parties involved in the business, while risk management theory provides a framework for understanding how risks are identified, evaluated, and mitigated. A mixed methods approach is used, incorporating qualitative interviews with Koseli’s staff and management alongside quantitative data from structured surveys. Data is analyzed using content analysis and descriptive statistics.
The findings reveal that successful risk management in ethnic restaurants depends heavily on active stakeholder involvement. Internal stakeholders manage day-to-day risks, while external stakeholders such as customers, suppliers, and regulators contribute to broader compliance and strategic direction. The study concludes that integrating culturally informed stakeholder strategies with sound risk management practices enhances the resilience and sustainability of ethnic restaurants.
The theoretical foundation of the study combines stakeholder theory and risk management theory. Stakeholder theory helps to explain the influence and responsibilities of various parties involved in the business, while risk management theory provides a framework for understanding how risks are identified, evaluated, and mitigated. A mixed methods approach is used, incorporating qualitative interviews with Koseli’s staff and management alongside quantitative data from structured surveys. Data is analyzed using content analysis and descriptive statistics.
The findings reveal that successful risk management in ethnic restaurants depends heavily on active stakeholder involvement. Internal stakeholders manage day-to-day risks, while external stakeholders such as customers, suppliers, and regulators contribute to broader compliance and strategic direction. The study concludes that integrating culturally informed stakeholder strategies with sound risk management practices enhances the resilience and sustainability of ethnic restaurants.