Non-cash payments : Role of the banking sector in non-cash payments settlement: Case of CIBANK
Dimov, Yancho (2011)
Dimov, Yancho
Tampereen ammattikorkeakoulu
2011
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2011122919228
https://urn.fi/URN:NBN:fi:amk-2011122919228
Tiivistelmä
The purpose of this paper was to reveal the nature, role, place and importance of non-cash payments in the worldwide economic life with an emphasis on the Bulgarian reality. It clarifies the causes and consequences of the changing climate of the national payments system in accordance with the increased modern demands for its performance. All of this was viewed through the prism of the banks as mediators for money and with regard to the ongoing economic crisis. The study also presents the various forms of non-cash payments and the current niche for Bulgarian banks in the market for electronic payments. The methodology used was to first clarify the general terms and participants in the cash and non-cash money market, then to narrow those down to the Bulgarian financial subjects and economic circumstances and legal supervision, and in the end focuses on the non-cash services at the point of sale.
The analysis was carried out as part of a project of the Bulgarian bank CIBANK in an attempt to provide valuable information on the areas on which to approach the potential customers of the point-of-sale electronic services.
The study underlined the main benefits of utilizing POS systems from the point of view of businesses and from the point of view of the end-users of the POS as the latter were found to have direct implication on the first. Among key aspects that were found were better supply and demand visibility, gathering of intelligent consumer specific data, faster checkout speed and improved customer satisfaction.
The analysis was carried out as part of a project of the Bulgarian bank CIBANK in an attempt to provide valuable information on the areas on which to approach the potential customers of the point-of-sale electronic services.
The study underlined the main benefits of utilizing POS systems from the point of view of businesses and from the point of view of the end-users of the POS as the latter were found to have direct implication on the first. Among key aspects that were found were better supply and demand visibility, gathering of intelligent consumer specific data, faster checkout speed and improved customer satisfaction.