Modern Queueing Management System: QCracker
Kakengi, Bernard (2012)
Kakengi, Bernard
Metropolia Ammattikorkeakoulu
2012
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2012120317873
https://urn.fi/URN:NBN:fi:amk-2012120317873
Tiivistelmä
The purpose of this project was to develop a modern and affordable queueing management sys-tem that would take advantage of modern available software development tools and networking infrastructure unlike traditional queueing management systems. The primary targeted markets are the emerging markets in Africa especially the eastern part of Africa. The system was intended to be affordable by any business entity and would be localized to meet people’s expectations. In order to achieve this vision a company called Kifaru software solution Ltd was set up to carry out the development.
QCracker is based on client-server architecture. The QCracker client software communicates with QCracker server over the Local Area Network. The QCracker server and client software use QT (Nokia) framework. Currently both the client and the server are running in an MS Windows environment, but in the near future there is a plan of porting the server to Linux.
The result of the project shows that it is always fair to be treated equally with respect considering the first in, first served (FIFO) system. Modern Queueing Management System is applicable any-where where people queue up for services. It saves the customer’s and service provider’s time, increases efficiency, productivity of the staff and customer confidence towards their service pro-vider.
QCracker is based on client-server architecture. The QCracker client software communicates with QCracker server over the Local Area Network. The QCracker server and client software use QT (Nokia) framework. Currently both the client and the server are running in an MS Windows environment, but in the near future there is a plan of porting the server to Linux.
The result of the project shows that it is always fair to be treated equally with respect considering the first in, first served (FIFO) system. Modern Queueing Management System is applicable any-where where people queue up for services. It saves the customer’s and service provider’s time, increases efficiency, productivity of the staff and customer confidence towards their service pro-vider.