Self-compassion and compassion at work Case: hotel manager
Tanaka, Yoshie (2016)
Saimaan ammattikorkeakoulu
2016
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201601111192
https://urn.fi/URN:NBN:fi:amk-201601111192
Tiivistelmä
The objective of the study was to study how the concept of self-compassion and compassion can be seen in the management style of a manager who works in the hospitality industry. A case of hotel manager was chosen and investigated.
Theoretical data for this study was collected mostly from the Internet and some common knowledge of the author. A manager working in hospitality industry was contacted by the author and psychological scales were used to measure how the manager is compassionate towards himself and others. After collecting the results of the scales an interview was done with the manager.
The results show that both self-compassion and compassion for others can be seen and are important in the work of hotel managers. As the author took qualitative approach to the question and investigated positive side of self-compassion and compassion, quantitative research of the topic or investigation of negative side of self-compassion and compassion could be done in the future.
Theoretical data for this study was collected mostly from the Internet and some common knowledge of the author. A manager working in hospitality industry was contacted by the author and psychological scales were used to measure how the manager is compassionate towards himself and others. After collecting the results of the scales an interview was done with the manager.
The results show that both self-compassion and compassion for others can be seen and are important in the work of hotel managers. As the author took qualitative approach to the question and investigated positive side of self-compassion and compassion, quantitative research of the topic or investigation of negative side of self-compassion and compassion could be done in the future.