Development of Multicultural Competences in Companies : Lahti UAS, OSSI -Skills Up -project
Pohjoispuro, Tea (2016)
Lahden ammattikorkeakoulu
2016
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2016120118545
https://urn.fi/URN:NBN:fi:amk-2016120118545
Tiivistelmä
The aim of this study was to examine how an organization can strengthen its multicultural competences. It revealed what kind of challenges a multicultural company can face and how multicultural skills can be developed. This study focused on the benefits of multiculturalism and explained how immigrants gain entrance to a work community.
This study was conducted in autumn 2016 and it is a part of the OSSI -Skills Up -project of Lahti University of Applied Sciences. The study concentrated on factors which increased multicultural know-how in businesses and organizations of the Päijät-Häme area and promoted the trained immigrants' employment.
The theoretical part of this study defined culture and concepts. It presented the benefits of multicultural competences and ways to develop them. Previous research and Finnish statistical information, which are related to the multicultural working life were demonstrated.
For the empirical section of this study, the data was obtained by conducting interviews with employees of Halton Marine Oy and Kemppi Oy. The study revealed the employees’ experiences with multiculturalism in the companies. The interviews method of implementation was individual theme interview.
This study finds that the multicultural competences of the companies are developed mainly through experience rather than strategy. The challenges of multiculturalism are related to language skill and cultural differences. On the basis of the results, a list of recommendations was compiled and directed to all companies, to strengthen their multiculturalism.
This study was conducted in autumn 2016 and it is a part of the OSSI -Skills Up -project of Lahti University of Applied Sciences. The study concentrated on factors which increased multicultural know-how in businesses and organizations of the Päijät-Häme area and promoted the trained immigrants' employment.
The theoretical part of this study defined culture and concepts. It presented the benefits of multicultural competences and ways to develop them. Previous research and Finnish statistical information, which are related to the multicultural working life were demonstrated.
For the empirical section of this study, the data was obtained by conducting interviews with employees of Halton Marine Oy and Kemppi Oy. The study revealed the employees’ experiences with multiculturalism in the companies. The interviews method of implementation was individual theme interview.
This study finds that the multicultural competences of the companies are developed mainly through experience rather than strategy. The challenges of multiculturalism are related to language skill and cultural differences. On the basis of the results, a list of recommendations was compiled and directed to all companies, to strengthen their multiculturalism.