Experiences of unemployed clients with services offered them by the front office of the Bridge project
Twum, Sampson (2010)
Laurea-ammattikorkeakoulu
2010
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2010052810922
https://urn.fi/URN:NBN:fi:amk-2010052810922
Tiivistelmä
The purpose of this study was to examine the experiences of unemployed clients of the Bridge project to the services offered them by the front office. The Bridge project organises programs to ease immigrant’s integration. The project also aid immigrant’s integration with supervision, information and education through front office activity.
This study used a qualitative research approach and the method of data collection was in-depth interviews. The participants were selected using snow ball sampling method and they were selected from clients who have visited the Bridge front office. Three unemployed clients were interviewed and the interview data was analysed through the method of content analysis to search for an answer to the question; what are the experiences of unemployed clients of the Bridge project to the services offered them by the front office?
The main findings of this study showed that client’s chances of gaining employment had increased after visiting the front office of Bridge. Some clients have started receiving calls from employers and that they have high hopes of being employed soon. Clients have been empowered by the services they received at Bridge. Clients knowledge has increased as compared to the time they had not visited the front office and that gaining this new knowledge will help them in gaining employment soon.
On the basis of the findings, this study concluded that the Bridge project with its well structured programs has helped unemployed clients in searching and applying for job openings and through that their chances of gaining employment has increased. Also the information that Bridge front office gives to clients about the study of Swedish language has helped clients to be empowered with a new language.
Key words: Empowerment and advocacy theories, Bridge services structure and unemployed immigrants.
This study used a qualitative research approach and the method of data collection was in-depth interviews. The participants were selected using snow ball sampling method and they were selected from clients who have visited the Bridge front office. Three unemployed clients were interviewed and the interview data was analysed through the method of content analysis to search for an answer to the question; what are the experiences of unemployed clients of the Bridge project to the services offered them by the front office?
The main findings of this study showed that client’s chances of gaining employment had increased after visiting the front office of Bridge. Some clients have started receiving calls from employers and that they have high hopes of being employed soon. Clients have been empowered by the services they received at Bridge. Clients knowledge has increased as compared to the time they had not visited the front office and that gaining this new knowledge will help them in gaining employment soon.
On the basis of the findings, this study concluded that the Bridge project with its well structured programs has helped unemployed clients in searching and applying for job openings and through that their chances of gaining employment has increased. Also the information that Bridge front office gives to clients about the study of Swedish language has helped clients to be empowered with a new language.
Key words: Empowerment and advocacy theories, Bridge services structure and unemployed immigrants.