Usability - A Case Study of Active X
Lahtinen, Teemu (2018)
Laurea-ammattikorkeakoulu
2018
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2018120319832
https://urn.fi/URN:NBN:fi:amk-2018120319832
Tiivistelmä
The goal for this thesis is to gather information regarding Active X program. The infor-mation will be put in use and will be taken to usability testing. This thesis is written to enlighten readers of a problem and the state it is, offer solution and process the results.
The current information available for the subject is mainly written in Korea, so it needs to be translated and made into readable form. English is better in doing so, as it shares main writing terms with the Korean language, rather than Finnish language. The project will be written for a certain company residing in South-Korea, which will then use it at their own will for future business activities.
Mainly the information gathered is from official Korean government texts, and thus the in-formation should be related and trustworthy. They are aware of the problem, the fact that it exists, and they have made some work trying to fix it. But all this is not enough yet, as they are unable to see the full problem and understand the cause from common folk point of view and from the experiences of everyday use. Common usability testing should help here, to see how the program reacts to normal use.
Testing the program in common transactions and basic information gathering from a school site provides the needed knowledge of how the program performs in tasks that should be doable by any common worker or student that currently reside in Korea.
Methods such as interviewing and benchmarking are to be used to gain insight and possible solutions to the problems mentioned. Interviews will be fully done in the South-Korea, Seoul region. Interviewees will be locals and foreign students or workers who are living in Korea. By this information we can learn the user experience from common folk without biased opinions. Benchmarking will happen by comparing other similar programs that are used in other countries, and to possibly see other solutions that could be used. Usability testing will be used to find out how’s the service doing in every day environment and shows the prob-lems there might be of. Tests will be performed in different environments.
The current information available for the subject is mainly written in Korea, so it needs to be translated and made into readable form. English is better in doing so, as it shares main writing terms with the Korean language, rather than Finnish language. The project will be written for a certain company residing in South-Korea, which will then use it at their own will for future business activities.
Mainly the information gathered is from official Korean government texts, and thus the in-formation should be related and trustworthy. They are aware of the problem, the fact that it exists, and they have made some work trying to fix it. But all this is not enough yet, as they are unable to see the full problem and understand the cause from common folk point of view and from the experiences of everyday use. Common usability testing should help here, to see how the program reacts to normal use.
Testing the program in common transactions and basic information gathering from a school site provides the needed knowledge of how the program performs in tasks that should be doable by any common worker or student that currently reside in Korea.
Methods such as interviewing and benchmarking are to be used to gain insight and possible solutions to the problems mentioned. Interviews will be fully done in the South-Korea, Seoul region. Interviewees will be locals and foreign students or workers who are living in Korea. By this information we can learn the user experience from common folk without biased opinions. Benchmarking will happen by comparing other similar programs that are used in other countries, and to possibly see other solutions that could be used. Usability testing will be used to find out how’s the service doing in every day environment and shows the prob-lems there might be of. Tests will be performed in different environments.