INITIATING CULTURE OF LEADERSHIP IN A LOGISTICS COMPANY
Jungell, Irina (2010)
Kymenlaakson ammattikorkeakoulu
2010
Creative Commons Attribution-NonCommercial 3.0 Unported
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2010103014042
https://urn.fi/URN:NBN:fi:amk-2010103014042
Tiivistelmä
This study deals with a challenging and regionally critical phenomenon, namely, human resource development (HRD) in a multicultural logistics workplace. The study can be seen as an exploration of what happens when Eastern organizational culture and the peculiarities of logistics business meet modern conceptions of HRD.
In the first place, the study discusses human relations approaches to leadership behavior. Secondly, the study investigated the improvement of team relationships and the organizational commitment of employees. The study involved a change process empowering a culture of leadership.
The theoretical framework of the study was based on the classic McGregor’s view of Theory X and Theory Y. The study was carried out in Green Integrated Logistics in Kouvola. The data of the study was gathered in a project during 2007-2009 involving eight employees. Participatory action research was used in the study. The data of the study consisted of questionnaire, interviews and spiral of action research: planning, acting, observing and reflecting.
The results show that the case company focused only on performance and opportunities for the company as whole, but it did not take into consideration professional or personal development, opportunities for the employees. The study recommends that the case company pay attention to sources of human motivation and group dynamics and make some organizational changes to allow team member to take initiative.
In the first place, the study discusses human relations approaches to leadership behavior. Secondly, the study investigated the improvement of team relationships and the organizational commitment of employees. The study involved a change process empowering a culture of leadership.
The theoretical framework of the study was based on the classic McGregor’s view of Theory X and Theory Y. The study was carried out in Green Integrated Logistics in Kouvola. The data of the study was gathered in a project during 2007-2009 involving eight employees. Participatory action research was used in the study. The data of the study consisted of questionnaire, interviews and spiral of action research: planning, acting, observing and reflecting.
The results show that the case company focused only on performance and opportunities for the company as whole, but it did not take into consideration professional or personal development, opportunities for the employees. The study recommends that the case company pay attention to sources of human motivation and group dynamics and make some organizational changes to allow team member to take initiative.