"accommodation service" - Selaus asiasanan mukaan LAB-ammattikorkeakoulu
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Customers’ experiences between airbnb and hotels in Southern Finland
(2024)In this thesis, the experiences, and preferences of Southern Finnish customers with regard to Airbnb and Hotel lodgings are investigated. The goal of the study is to offer valuable insights on the factors affecting customer ... -
Opportunities for accommodation industry to improve the customer journey for leisure solo travellers
(2020)The objectives of the study were to understand the solo travellers as a market segment for the accommodation industry and to find opportunities for accommodation industry to improve the customer journey for leisure single ...
