Impact of Technology on Employee Performance, case study: Freska Oy, Finland.
Zhou, Yangxuan (2020)
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202004155103
https://urn.fi/URN:NBN:fi:amk-202004155103
Tiivistelmä
The purpose of this thesis was to make research about the impact of technology on employee performance with the case study of Freska, Finland Oy. There were three main goals for the research: to investigate the role of technology within Freska employees’ performance, what are the needs and expectations of the employees towards technology, and the recommendations to Freska on possible improvement.
The study method was qualitative data collection. 12 participants with different backgrounds were interviewed. The profile of the participants and the findings of the interviews were included in the ressearch. The data analysis was based on the literature review. Eventually, the research questions were answered and the research problem was solved.
The findings from the interviews were in line with the theories of this research. It was found that technology is crucial to the employee performance. Although some employees may find it hard to adapt, the technological environment due to, e.g. age, capacity, personal preference. The majority of the employees can benefit and gain more knowledge from the use of technology, thus deliver better performance.
The study method was qualitative data collection. 12 participants with different backgrounds were interviewed. The profile of the participants and the findings of the interviews were included in the ressearch. The data analysis was based on the literature review. Eventually, the research questions were answered and the research problem was solved.
The findings from the interviews were in line with the theories of this research. It was found that technology is crucial to the employee performance. Although some employees may find it hard to adapt, the technological environment due to, e.g. age, capacity, personal preference. The majority of the employees can benefit and gain more knowledge from the use of technology, thus deliver better performance.