Purchasing process & management & foreign suppliers : improvement plan : case company X
Truong Thao, Nguyen (2020)
Lataukset:
2020
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202004276062
https://urn.fi/URN:NBN:fi:amk-202004276062
Tiivistelmä
Purchasing is considered a crucial function in most organizations nowadays. The development of purchasing activities could help optimize the entire supply chain. The thesis is carried out to illustrate the purchasing activities and to identify challenges existing in the case company. The author aims to establish an improvement plan for the case company to develop its purchasing activities.
The theoretical section of the thesis covers the following areas: definition and objectives of purchasing, the purchasing process, tasks and responsibilities of the purchasing management, the purchasing management process, supporting tools and techniques in the purchasing management, and challenges in international buying. The thesis adopts the inductive approach together with the qualitative method.
Data are collected from both secondary and primary sources. Secondary data are obtained from published books, academic journals, and trusted electronic sources. Primary data are gathered from face-to-face interviews with employees in the case company’s purchasing department and from experiences and observations of the author. In the empirical part, the purchasing activities and challenges in the case company are presented. Moreover, some recommendations on how to cope with existing challenges at the case company are included.
As a result, the study indicates the primary tasks of a purchaser and a purchasing manager of the case company. The thesis outcomes also show several challenges in the case company, for example, high employee turnover, lack of supplier evaluation measurement, inactive supplier base, inefficient purchasing management system, and lack of face-to-face interactions among employees. Based on the findings of challenges, an improvement plan focusing on the human resources, supplier risk and relationship management, electronic purchasing management system, and internal communication is created for the case company.
The theoretical section of the thesis covers the following areas: definition and objectives of purchasing, the purchasing process, tasks and responsibilities of the purchasing management, the purchasing management process, supporting tools and techniques in the purchasing management, and challenges in international buying. The thesis adopts the inductive approach together with the qualitative method.
Data are collected from both secondary and primary sources. Secondary data are obtained from published books, academic journals, and trusted electronic sources. Primary data are gathered from face-to-face interviews with employees in the case company’s purchasing department and from experiences and observations of the author. In the empirical part, the purchasing activities and challenges in the case company are presented. Moreover, some recommendations on how to cope with existing challenges at the case company are included.
As a result, the study indicates the primary tasks of a purchaser and a purchasing manager of the case company. The thesis outcomes also show several challenges in the case company, for example, high employee turnover, lack of supplier evaluation measurement, inactive supplier base, inefficient purchasing management system, and lack of face-to-face interactions among employees. Based on the findings of challenges, an improvement plan focusing on the human resources, supplier risk and relationship management, electronic purchasing management system, and internal communication is created for the case company.