Improving students’ UX in online learning platform : Case study : LAB faculty of business and hospitality management
Nguyen, Thao (2020)
Nguyen, Thao
2020
All rights reserved. This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2020111923314
https://urn.fi/URN:NBN:fi:amk-2020111923314
Tiivistelmä
Over the past months, online studying has become popular among a great number of educations. However, the user experience stays still. Therefore, this study was conducted to solve its issues in the online learning platform.
The purpose of the study was to deploy an approach to users about online learning experience. The thesis presents the LAB Faculty of Business and Hospitality Management case study, whose target users are students at LAB.
The main goal of this thesis is to identify the current challenges of students who are using the Reppu - online learning platform and solve the fundamental root problems. For the final results, this study implements a deductive research approach. It uses qualitative and quantitative methods to collect data from users.
By applying the new design to the online learning platform, the author was able to predict the improvement concerning user experience. Constructive research led to the redesign process. It might help students pay more attention and invest more time in online classes.
The purpose of the study was to deploy an approach to users about online learning experience. The thesis presents the LAB Faculty of Business and Hospitality Management case study, whose target users are students at LAB.
The main goal of this thesis is to identify the current challenges of students who are using the Reppu - online learning platform and solve the fundamental root problems. For the final results, this study implements a deductive research approach. It uses qualitative and quantitative methods to collect data from users.
By applying the new design to the online learning platform, the author was able to predict the improvement concerning user experience. Constructive research led to the redesign process. It might help students pay more attention and invest more time in online classes.