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ORGANIZATIONAL CAPABILITIES FOR STRATEGIC LEADERSHIP IN WELL-KNOWN LOGISTICS COMPANIES IN FINLAND

Urb, Liina (2011)

 
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Urb, Liina
Kymenlaakson ammattikorkeakoulu
2011
All rights reserved
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2011120617348
Tiivistelmä
This study focuses on organizational capabilities for strategic leadership in logistics companies in today’s hectic and dynamic business environment. The main aim of the thesis is to understand and to explore the logistics companies use organizational capabilities for strategic leadership and how they react to the changes. The mini-survey was made by analyzing seven well-known logistics companies in Finland.

Organizational capabilities include formulating strategies, learning process, planning, making decisions, process developing and communication. Building these capabilities means to align personnel and organization to respond quickly and effectively to the changes, and to capitalize opportunities to turn them on successes. The main focus is on five key elements of strategic leadership: strategic orientation, translating strategy into action, aligning people and organization, determining effective strategic intervention points, and developing strategic competencies.

The results show that the customers are very important to the companies and giving them high quality, expertise, cost-effective and profitable service is essential. Companies can practice strategic leadership when they have the capability to inspire people to successfully engage in a process of continuous change, performance enhancement, and implementation of organizational strategies. It involves flexibility and management with personnel. Listening, training and learning process will inspire people to participate in the process of change. Competitive advantages are the key elements which make the company’s business unique in the competitive market and attractive to the customers.
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