Digitalization of transportation management and freight auditing in global corporations
Pham, Diem (2021)
2021
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2021060815019
https://urn.fi/URN:NBN:fi:amk-2021060815019
Tiivistelmä
From the 60s - 70s of the last century, logistics has become the backbone of supply chain activities. Amongst the components of the supply chain, transportation plays an essential role in logistics that determines the efficiency of global trade. With the outburst of technology, transportation has faced several challenges as the increases in demand, competition, and costs require proper management. One of the driving forces that tackle these hurdles is the digital transformation in transportation and freight management.
The thesis covers an insightful analysis of how digitalization in transportation management and freight auditing benefit and leverage global corporations. The study consists of theoretical and empirical research with the qualitative data collected from both primary and secondary sources.
The theoretical research covers the literature review of transportation and its role in logistics as well as the management of transportation and freight cost. The digitalization process in transportation management and freight auditing has been revealed, with the deployment of transportation management systems (TMS) and freight auditing software (FAS). Secondary data is utilized to explore this part, which is collected from books, articles, reports, and electronic sources.
The empirical research answers the research question throughout the analysis of a case study – Bosch Vietnam which belongs to the Bosch Group. The sources of primary data are collected from participant observation and in-depth interviews, providing a profound impact on the case analysis. Four participants were observed based on the participant observation setting (Appendix 1) whereas two semi-structured interviews (Appendix 2) were conducted with key experts in the field.
The results indicate that transport and freight management through TMS and FAS brings about cost reduction and savings, standardization in data consolidation and visibility and transparency in freight spend through business intelligence tools.
The thesis covers an insightful analysis of how digitalization in transportation management and freight auditing benefit and leverage global corporations. The study consists of theoretical and empirical research with the qualitative data collected from both primary and secondary sources.
The theoretical research covers the literature review of transportation and its role in logistics as well as the management of transportation and freight cost. The digitalization process in transportation management and freight auditing has been revealed, with the deployment of transportation management systems (TMS) and freight auditing software (FAS). Secondary data is utilized to explore this part, which is collected from books, articles, reports, and electronic sources.
The empirical research answers the research question throughout the analysis of a case study – Bosch Vietnam which belongs to the Bosch Group. The sources of primary data are collected from participant observation and in-depth interviews, providing a profound impact on the case analysis. Four participants were observed based on the participant observation setting (Appendix 1) whereas two semi-structured interviews (Appendix 2) were conducted with key experts in the field.
The results indicate that transport and freight management through TMS and FAS brings about cost reduction and savings, standardization in data consolidation and visibility and transparency in freight spend through business intelligence tools.