KNOWLEDGE-INTENSIVE PROJECT LOGISTICS : CASE OY HACKLIN HAMIKO LTD
Parkko, Tatyana (2012)
Kymenlaakson ammattikorkeakoulu
2012
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2012113017484
https://urn.fi/URN:NBN:fi:amk-2012113017484
Tiivistelmä
This research project aimed to study a concept of knowledge-intensive project logistics. The goal was to determine ways of securing commissioned company’s profitability and competitiveness within rapidly changing international business environment. Additionally, detecting challenging issues and factors of success within previously held logistics projects for knowledge obtaining and making further corrective actions was in a purpose of the present research.
The research was conducted as a case study. Three project logistics cases accomplished by Oy Hacklin Hamiko Ltd were studied in order to evaluate the cases in respect of knowledge-intensive project logistics services’ development and to indicate strategic implications from each studied case. Empirical data is collected by conducting internal and external interviews and observing.
The results showed that development of knowledge-intensive project logistics services secures a company’s position on the market, its further successful development, and profitable growth. Moreover, maintaining knowledge as a competence helps to deliver higher customer satisfaction and generates value for clients. Offering consulting services in respect of international project logistics implementation engages clients already during the independent project phase and provides better possibilities to implement the project successfully.
Thus, from a strategic perspective Oy Hacklin Hamiko Ltd should continue development work of knowledge-intensive logistics services. Based on the findings, higher attention should be also paid on internal communication of project teams and issues related to project management leadership.
The research was conducted as a case study. Three project logistics cases accomplished by Oy Hacklin Hamiko Ltd were studied in order to evaluate the cases in respect of knowledge-intensive project logistics services’ development and to indicate strategic implications from each studied case. Empirical data is collected by conducting internal and external interviews and observing.
The results showed that development of knowledge-intensive project logistics services secures a company’s position on the market, its further successful development, and profitable growth. Moreover, maintaining knowledge as a competence helps to deliver higher customer satisfaction and generates value for clients. Offering consulting services in respect of international project logistics implementation engages clients already during the independent project phase and provides better possibilities to implement the project successfully.
Thus, from a strategic perspective Oy Hacklin Hamiko Ltd should continue development work of knowledge-intensive logistics services. Based on the findings, higher attention should be also paid on internal communication of project teams and issues related to project management leadership.