TehoCRM system for Tehohydro company
Krpel, Roman (2014)
Saimaan ammattikorkeakoulu
2014
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201405055796
https://urn.fi/URN:NBN:fi:amk-201405055796
Tiivistelmä
This bachelor thesis describes software development connected with the Tehohydro company located in Lappeenranta, Finland. The goal of the work was to create new application that would help to increase the efficiency of cus-tomer Relationship Management.
This application was created using Microsoft technologies. The application is developed in C# language using .NET framework 4.0. The graphical user inter-face is designed in Windows Presentation Foundation (WPF). As a develop-ment environment Visual Studio was used and database related tasks were done by SQL Management Studio.
The result of the project is Customer Relationship Management information system that is offering customers’ evidence, creating marketing campaigns and planning and meetings with customers. The application was developed in co-operation with one company but the design is general and this system can be used by any other company for the described purposes.
This application was created using Microsoft technologies. The application is developed in C# language using .NET framework 4.0. The graphical user inter-face is designed in Windows Presentation Foundation (WPF). As a develop-ment environment Visual Studio was used and database related tasks were done by SQL Management Studio.
The result of the project is Customer Relationship Management information system that is offering customers’ evidence, creating marketing campaigns and planning and meetings with customers. The application was developed in co-operation with one company but the design is general and this system can be used by any other company for the described purposes.