The influences of e-commerce on 3PL companies in Vietnam (e-logistics) : present status and upcoming trends
Vu, Duyen (2022)
2022
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202205118449
https://urn.fi/URN:NBN:fi:amk-202205118449
Tiivistelmä
The global extension of the Internet resulted in E-commerce that has transformed the traditional method of purchasing into a new one - online purchasing. To reach the increase in demand of e-Commerce customers, many related services, not excluding logistics have progressed. To address the research question: "What is the ongoing situation and future prospect of E-Logistics service in Vietnam?” This thesis uses a deductive technique to study both qualitative and quantitative data.
The thesis' theoretical section covers the concepts of e-commerce and e-commerce logistics (e-logistics) services. Secondary data is gathered and examined from published publications, market reports, and certified sources on the internet to provide a general overview of the thesis's objectives.
The SWOT analysis is applied to figure out the Strength, Weakness, Opportunity, and Challenge of E-logistics to describe its ongoing status and predict upcoming trends.
The empirical portion, on the other hand, offers an empirical analysis of Vietnam E-commerce consumers (both seller and buyer) to determine which logistics companies provide the most trusted and used e-logistics. Also, the survey results are linked to answering partly the present and future status of logistics distribution problems for E-commerce in Vietnam, or, to put it another way of e-logistics. The author creates an online survey and sends it to several categories of prospective Vietnamese e-Commerce users.
Since it arrived, the Vietnam e-logistics business has had the most rapid growth. The e-logistics service is majorly chosen by the Vietnamese market's demands providing consistent delivery throughout a countrywide network. However, its disadvantages include a lack of infrastructure, a disproportionate distribution of essential goods, and ways of paying. The biggest difficulty for the sector is the gap between customer aspirations and market immaturity. The thesis concludes with recommendations for future study after examining the benefits and drawbacks of E-logistics in Vietnam's e-commerce (using both SWOT analysis and a survey).
The thesis' theoretical section covers the concepts of e-commerce and e-commerce logistics (e-logistics) services. Secondary data is gathered and examined from published publications, market reports, and certified sources on the internet to provide a general overview of the thesis's objectives.
The SWOT analysis is applied to figure out the Strength, Weakness, Opportunity, and Challenge of E-logistics to describe its ongoing status and predict upcoming trends.
The empirical portion, on the other hand, offers an empirical analysis of Vietnam E-commerce consumers (both seller and buyer) to determine which logistics companies provide the most trusted and used e-logistics. Also, the survey results are linked to answering partly the present and future status of logistics distribution problems for E-commerce in Vietnam, or, to put it another way of e-logistics. The author creates an online survey and sends it to several categories of prospective Vietnamese e-Commerce users.
Since it arrived, the Vietnam e-logistics business has had the most rapid growth. The e-logistics service is majorly chosen by the Vietnamese market's demands providing consistent delivery throughout a countrywide network. However, its disadvantages include a lack of infrastructure, a disproportionate distribution of essential goods, and ways of paying. The biggest difficulty for the sector is the gap between customer aspirations and market immaturity. The thesis concludes with recommendations for future study after examining the benefits and drawbacks of E-logistics in Vietnam's e-commerce (using both SWOT analysis and a survey).