Telepresence robotics : Towards higher quality wellness services
Editoija
Heimovaara-Kotonen, Essi
Pekkola, Toni
Jyväskylän ammattikorkeakoulu
2022
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Julkaisun pysyvä osoite on
https://urn.fi/URN:ISBN:978-951-830-660-6
https://urn.fi/URN:ISBN:978-951-830-660-6
Tiivistelmä
The use of robotics is becoming more common – this is so also in the wellness sector. This provides new opportunities for improving the efficiency and diversification of operations, improving well-being at work, and providing means and tools for both rehabilitation and remote guidance. One of the forms of robotics used in the wellness sector is telepresence robotics. It enables guidance and communication independent of time and place. Making use of telepresence robotics can lead us towards higher quality wellness services.
Successful robotics deployment requires time, familiarization, commitment, and willingness to introduce new technology. The introduction of robotics is a major change that requires management. Regarding related change management, it is generally referred to as digital transformation management, which is closely linked to the acceptance of technology and the different maturity levels of robotics implementation, joint development and inclusion, and future-oriented thinking.
Four SMEs in the wellness sector in Central Finland were able to experiment with telepresence robotics in an agile manner in the Working with robots project (ESF) implemented by Jamk. The telepresence robotics pilots were implemented using a fast-track operating model which meant that the changes were reacted to quickly. Several different pilot experiments were carried out in the project. The preliminary experiences and results are very promising.
In companies planning to implement robotics, it should be noted that positive experiences of robotics have a positive impact on attitudes. Achieving the benefits of deployment requires the development of operating models and processes for the entire work community. Jamk is happy to participate in this work.
Successful robotics deployment requires time, familiarization, commitment, and willingness to introduce new technology. The introduction of robotics is a major change that requires management. Regarding related change management, it is generally referred to as digital transformation management, which is closely linked to the acceptance of technology and the different maturity levels of robotics implementation, joint development and inclusion, and future-oriented thinking.
Four SMEs in the wellness sector in Central Finland were able to experiment with telepresence robotics in an agile manner in the Working with robots project (ESF) implemented by Jamk. The telepresence robotics pilots were implemented using a fast-track operating model which meant that the changes were reacted to quickly. Several different pilot experiments were carried out in the project. The preliminary experiences and results are very promising.
In companies planning to implement robotics, it should be noted that positive experiences of robotics have a positive impact on attitudes. Achieving the benefits of deployment requires the development of operating models and processes for the entire work community. Jamk is happy to participate in this work.