Benefits of ERP system usage for shipment booking process : case study: Stora Enso Oyj
Shevchik, Maria (2022)
2022
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2022112624238
https://urn.fi/URN:NBN:fi:amk-2022112624238
Tiivistelmä
The thesis is focusing on the enterprise resource planning system usage for shipment booking execution. The aim of the thesis is to identify the benefits that the use of enterprise resource planning system can bring to the company’s operations.
The study is implemented based on an example of enterprise resource planning software usage in a case company- Stora Enso Oyj. The performance of shipment booking processes in the case company is aimed to be evaluated.
Qualitative data methods are used in the research for data gathering and analyses. Observations are done while working in a case company with an everyday enterprise resource planning software usage. Interview are implemented with the long-term employee from the case company.
As a results of the study, the benefits of enterprise resource planning system usage for shipment booking are identified and presented in detail. Moreover, research presented ideas for further ERP system development to improve efficiency of operations handling.
The study is implemented based on an example of enterprise resource planning software usage in a case company- Stora Enso Oyj. The performance of shipment booking processes in the case company is aimed to be evaluated.
Qualitative data methods are used in the research for data gathering and analyses. Observations are done while working in a case company with an everyday enterprise resource planning software usage. Interview are implemented with the long-term employee from the case company.
As a results of the study, the benefits of enterprise resource planning system usage for shipment booking are identified and presented in detail. Moreover, research presented ideas for further ERP system development to improve efficiency of operations handling.