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Promoting Performance through Total Motivation. Case: The Centre for Economic Development, Transport and the Environment in Kainuu

Loukusa, Kristi (2022)

 
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Kristi Loukusa_MASTERS THESIS_Promoting Performance through Total Motivation.pdf (6.606Mt)
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Loukusa, Kristi
2022
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2022113025324
Tiivistelmä
The aim of this thesis is to identify motives that promote high performance and outline areas for improvement at the Centre for Economic Development, Transport and the Environment in Kainuu. Personnel consisted of experts, executive experts, and supervisors. The development task was interlinked with risk management and aimed to find solutions to how performance can be influenced. The outcome of the development task was to create an action plan in the form of a playbook.

The purpose of this research was to investigate how performance can be improved through motivation. The thesis adopted a case study strategy to explore how to promote performance through motivation. The research examines multiple cases within a single case to discover factors influencing motivation and performance. A deductive approach was applied as the theoretical position leans on theory prior to the collection of data.

The theoretical framework leans on organizational culture, performance, and motivation. Furthermore, the theory presents the latest findings and theories for promoting performance. The research employs one of the theories and research methods developed by Neel Doshi and Lindsay McGregor. Their convincing research is built upon a century of academic research. The research method was designed to identify factors that influence performance by evaluating the six motives; play, purpose, potential, emotional pressure, economical pressure, and inertia; that have been identified to influence performance.

The research applied a mono-method data collection technique in a combination of qualitative and quantitative data collection methods. The research utilized the annual VMBarometer job satisfaction survey findings and, in addition, carried out an online survey. The purpose of the survey was to calculate the total motivation of the personnel and identify factors that affect performance.

Research findings show that motivation and performance were positively influenced by play and purpose. Economical pressure was also an influencing factor in work. A good working culture was valued and decreased emotional pressure. Limited resources and the absence of sufficient feedback was a limiting factor to motivation and performance. The development task employs co-developing methods to identify main issues and create proposals to promote performance. Executive experts were invited to an online co-developing space to create solutions on how operating methods can be developed to promote performance based on the research findings.

The playbook was the outcome of the development task. The playbook presents key theory from the theoretical framework of this thesis, key findings from research, and presents suggestions on how performance can be managed through total motivation. It is a tool for supervisors and executive experts to gain a deeper understanding of what motivates personnel and how performance can be promoted.
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