Development plan of report tool for involved parties in Project Logistics: Hacklin Logistics Oy

Abstract

Forwarding is closely associated with logistics services have historically been the foundation of international trade. Submitted items are delivered to the intended recipient in line worldwide and contracts at the proper time, place, and cost, thanks to forwarding companies. Thus, as a freight forwarding company, the case company has managed to do many steps in the project department with different parties, such as clients and agents. Developing a platform as a report tool is essential for the case company to reduce time and effort during the progress, avoid sending several booking confirmations to different parties.

The thesis consists of three main parts: theoretical part and development part. The theoretical review introduces the reader to the concept of supply chain management, logistics, and freight forwarding. The theoretical study also includes and software development methodology with five different methods to determine which is suitable for further research. The development part starts with the requirement of the case company to the report tool, author created prototype, the author collected feedback from project manager, and implementation. Requirements and feedback were gathered through interviews. Interviews were held with the case company's project department manager. The first interview was about the requirement of the case company and the needed data in the report tool. The second one was after the prototype was finished, the project manager gave further feedback to create development ideas. The last chapter is the conclusion after the research on how the case company could utilize and develop the real report tool in the near future.