The impact of employee motivation on organizational productivity and efficiency
Emezie, Samuel (2022)
2022
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2022120927604
https://urn.fi/URN:NBN:fi:amk-2022120927604
Tiivistelmä
The thesis sought to establish the impacts of motivation and productivity and efficiency of companies. The aim was achieved through focusing the ways in which motivation influences the working approach, the relationship between the various motivational factors and the general working of the employees and the assessing influence of motivation on the attainment of the corporate goals. The research employed pragmatism philosophy that supported the utilization of mixed approach, qualitative and quantitative methods. The inductive and deductive research approaches were utilized in the study, supporting the generalization of the findings and determination of the causal relationship among the different variables within the study. As a result, mixing the research approaches helped to provide robust and reliable results through allowing each method to complement the weakness of the other.
Descriptive research design supported the collection and analysis of the data both in qualitative and quantitative systems. Both probability and non-probability sampling approaches were used to support the research. The sample population consisted of the employees working within the retail companies within the US, including junior and senior employees, supervisors and the department managers. The sample size was 120 individuals who were contacted through telephone and emails for further information on the study. Data was collected through both structured and semi-structured interviews. The study utilized SPSS software for analysis of quantitative approach, hence, stabling the patterns, trends and other analyses within the data.
Qualitative data was analyzed through thematic approach, whereby the patterns from the feedback from the interviewees. The study established that motivation influences the productivity of the company through increased problem solving, commitment and willingness for work, reduced absenteeism and creation of psychological drive towards the attainment of the business goals. Some of the elements that are directly linked to the improvement of the corporate performance include open communication, agile working system, and proper work-life balance and rewards systems. Therefore, increased motivation positively influences the company’s ability to achieve its goals.
Descriptive research design supported the collection and analysis of the data both in qualitative and quantitative systems. Both probability and non-probability sampling approaches were used to support the research. The sample population consisted of the employees working within the retail companies within the US, including junior and senior employees, supervisors and the department managers. The sample size was 120 individuals who were contacted through telephone and emails for further information on the study. Data was collected through both structured and semi-structured interviews. The study utilized SPSS software for analysis of quantitative approach, hence, stabling the patterns, trends and other analyses within the data.
Qualitative data was analyzed through thematic approach, whereby the patterns from the feedback from the interviewees. The study established that motivation influences the productivity of the company through increased problem solving, commitment and willingness for work, reduced absenteeism and creation of psychological drive towards the attainment of the business goals. Some of the elements that are directly linked to the improvement of the corporate performance include open communication, agile working system, and proper work-life balance and rewards systems. Therefore, increased motivation positively influences the company’s ability to achieve its goals.