Developing a Dynamic KPI View for Customized Real Estate Reporting : case: Assetti
Talka, Stefanie (2022)
2022
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202301231525
https://urn.fi/URN:NBN:fi:amk-202301231525
Tiivistelmä
Measuring and visualizing data in order to assess the performance of a business is crucial for almost all industries. The usage of key performance indicators is an efficient way for companies to plan and control processes. Also, within the area of real estate, they form the basis for decisions and either show how well goals are met or serve as an alarm signal when something gets out of hand.
Digital solutions, like Assetti, provide companies with the right tools to capture and measure their performance. Against the background of property asset management, the thesis focuses on financial key performance indicators related to a company’s cash flow.
The purpose of the thesis was the acknowledgement and design of key performance indicators in the environment of the existing Assetti software solution. The aim of the thesis was to create different prototypes which can be utilized later as a base for further product development. Those prototypes are focused on different visualization possibilities and on improving the usability of the software.
The research method was of a constructive nature and semi-structured interviews were used to gather primary research data. The interview results were analysed using qualitative content analysis. The development process was supported by design thinking and the double diamond model.
Eighteen different user stories emerged from the research results. For each user story, prototypes were created and improvements and further developments are suggested.
Digital solutions, like Assetti, provide companies with the right tools to capture and measure their performance. Against the background of property asset management, the thesis focuses on financial key performance indicators related to a company’s cash flow.
The purpose of the thesis was the acknowledgement and design of key performance indicators in the environment of the existing Assetti software solution. The aim of the thesis was to create different prototypes which can be utilized later as a base for further product development. Those prototypes are focused on different visualization possibilities and on improving the usability of the software.
The research method was of a constructive nature and semi-structured interviews were used to gather primary research data. The interview results were analysed using qualitative content analysis. The development process was supported by design thinking and the double diamond model.
Eighteen different user stories emerged from the research results. For each user story, prototypes were created and improvements and further developments are suggested.