Current status and solutions to develop e-logistics in Vietnam

Abstract

In this modern era, e-logistics is a crucial key to e-commerce. The aims of this study are (1) Summarizing theoretical and practical bases of e-logistics services; (2) As-sessing the current situation of Vietnam’s e-commerce and e-logistics and (3) Propos-ing some proper solutions to employ the great potential of e-logistics in Vietnam. The study applied the SWOT model to understand the strengths, weaknesses, opportuni-ties, and threats of Vietnam’s e-logistics. The solutions for developing e-logistics in Vietnam were proposed such as (1) Improving the human resource; (2) Upgrading the information system; (3) Developing a system for last-mile deliveries and distribution facilities; (4) Establishing a network between the facilities and equipment for e-logistics; (5) Enhancing the standard of the post-purchase support; and (6) Completing the e-logistics services law.