Employee satisfaction and work motivation in Chinese small and medium sized enterprises
Jiang, Xueying; Zhang, Yuxin (2014)
Saimaan ammattikorkeakoulu
2014
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2014120418524
https://urn.fi/URN:NBN:fi:amk-2014120418524
Tiivistelmä
The purpose of the study was to study how to improve employees’ satisfaction and work motivation in Chinese small and medium-sized enterprises. In addition, our task was to analyse in Chinese small and medium-sized private enterprises, find out how well motivation can help promote employee performance, what factors actually trigger high performance and help managers to manage their staffs effectively.
In the theory part of the study the main issue was to know more about the concepts of employee satisfaction and work motivation. The data of questionnaires were collected by us, and we invited people working in the Chinese small and medium-sized enterprises to fill in questionnaires.
The results of the study show that managers should use both internal and external factors, focus on personnel performance and give useful feedback to employees. Better welfare, benefits or higher salary can have a positive influence in motivating employees, and it is necessary to concern the age and gender of employees.
In the theory part of the study the main issue was to know more about the concepts of employee satisfaction and work motivation. The data of questionnaires were collected by us, and we invited people working in the Chinese small and medium-sized enterprises to fill in questionnaires.
The results of the study show that managers should use both internal and external factors, focus on personnel performance and give useful feedback to employees. Better welfare, benefits or higher salary can have a positive influence in motivating employees, and it is necessary to concern the age and gender of employees.