Organizing a trip to Saint-Petersburg for the group of kids from the orphanage
Goroshchenko, Iuliia (2024)
Goroshchenko, Iuliia
2024
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202403204765
https://urn.fi/URN:NBN:fi:amk-202403204765
Tiivistelmä
The purpose of the following thesis was to organize and execute an entertaining trip to Saint-Petersburg for the group of orphan kids. The idea of the trip was to visit two places of attractions based on the interests of the target group. This project did not bring any profit. All the costs related to the project were covered by the organizers and participants did not pay anything. Despite the fact, that participants did not pay anything, it was planned that they get a good quality service.
This project-based thesis consists of two parts: theoretical and empirical. Theoretical part of the work was based on the professional literature, and internet sources. Empirical part of the work based on actual implementation of the trip with inquiry from participants.
The result of the project was successful and showed very high customer satisfaction on the organization and participants. The conclusion and suggestions might be useful for the organizations of the same kind of projects.
This project-based thesis consists of two parts: theoretical and empirical. Theoretical part of the work was based on the professional literature, and internet sources. Empirical part of the work based on actual implementation of the trip with inquiry from participants.
The result of the project was successful and showed very high customer satisfaction on the organization and participants. The conclusion and suggestions might be useful for the organizations of the same kind of projects.