The New Onboarding Experience – A Case Study of Nordic Sales Crew Oy
Nguyen, Nam; Quirola, Braulio; Rautiainen, Igor; Ruohio, Kimberly (2024)
2024
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202404055799
https://urn.fi/URN:NBN:fi:amk-202404055799
Tiivistelmä
This bachelor’s thesis, conducted in cooperation with Nordic Sales Crew, proposes a new solution aimed at enhancing the pre-onboarding and initial days of onboarding for new hires. The development of this solution follows a comprehensive analysis of the various aspects and requirements within the company. The main focus of this work has been directed to the pre onboarding, with onboarding serving as a measure for the success of the pre-onboarding process. Even so, the outlook of this thesis is vast. As the solution is an existing out of box service, the team has chosen to describe the development process in great detail.
The main methodology used for finding possible solutions and the base of this paper is the Design Sprint. Utilizing methods such as benchmarking, interviews and feedback, the team gathered crucial information to articulate this report. The main objective during the sprint was to offer a practical tool for solving some of the challenges faced during the initial periods of new employees in the company.
This document outlines the stages, methods and tools employed before and during the sprint and the collaborative efforts with the company. The proposed solution places a strong emphasis on practicality, prioritizing this aspect over more elaborate and imaginative alternatives. As a result, an existing Learning Management System tool is suggested here as the primary solution. This software offers more possibilities, better interface and improved functionality compared to the currently employed implementations.
The main methodology used for finding possible solutions and the base of this paper is the Design Sprint. Utilizing methods such as benchmarking, interviews and feedback, the team gathered crucial information to articulate this report. The main objective during the sprint was to offer a practical tool for solving some of the challenges faced during the initial periods of new employees in the company.
This document outlines the stages, methods and tools employed before and during the sprint and the collaborative efforts with the company. The proposed solution places a strong emphasis on practicality, prioritizing this aspect over more elaborate and imaginative alternatives. As a result, an existing Learning Management System tool is suggested here as the primary solution. This software offers more possibilities, better interface and improved functionality compared to the currently employed implementations.