Lie Mi branding and its influence on customer loyalty
Dang, Binh; Nguyen, Mai (2024)
Dang, Binh
Nguyen, Mai
2024
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2024061323291
https://urn.fi/URN:NBN:fi:amk-2024061323291
Tiivistelmä
The study delves into the impact of Lie Mi branding on customer loyalty, through the way how the restaurant creates an approach of enhancing branding by emphasizing the factor of customer loyalty at Lie Mi, a renowned restaurant, has garnered attention for its branding strategies and marketing campaigns. Through a comprehensive analysis of customer reviews and feedback, this research investigates the extent to which branding initiatives contribute to customer loyalty. Data collection involved surveys distributed through social media platforms, capturing insights from a diverse range of customers.
Quantitative data analysis focuses on evaluating the effectiveness of Lie Mi's marketing strategies in attracting and retaining customers. Surveys measure key metrics such as brand awareness, customer satisfaction, and loyalty, providing quantitative benchmarks for assessing the impact of branding efforts. Additionally, statistical techniques are employed to identify correlations between various branding elements and customer loyalty metrics. Qualitative methods delve deeper into the underlying reasons behind customer perceptions and behaviors. In-depth interviews allow researchers to explore nuanced aspects of the dining experience, including ambiance, service quality, and brand reputation.
Furthermore, the research examines Lie Mi's branding strategies, including word-of-mouth marketing campaigns, social media engagement, and customer loyalty programs. Leveraging both qualitative and quantitative methodologies, the research explores the perceptions, behaviors, and preferences of patrons towards Lie Mi restaurant. By analyzing the effectiveness of these branding initiatives, the study aims to provide actionable recommendations for enhancing customer loyalty and strengthening the restaurant's brand identity and solution.
Quantitative data analysis focuses on evaluating the effectiveness of Lie Mi's marketing strategies in attracting and retaining customers. Surveys measure key metrics such as brand awareness, customer satisfaction, and loyalty, providing quantitative benchmarks for assessing the impact of branding efforts. Additionally, statistical techniques are employed to identify correlations between various branding elements and customer loyalty metrics. Qualitative methods delve deeper into the underlying reasons behind customer perceptions and behaviors. In-depth interviews allow researchers to explore nuanced aspects of the dining experience, including ambiance, service quality, and brand reputation.
Furthermore, the research examines Lie Mi's branding strategies, including word-of-mouth marketing campaigns, social media engagement, and customer loyalty programs. Leveraging both qualitative and quantitative methodologies, the research explores the perceptions, behaviors, and preferences of patrons towards Lie Mi restaurant. By analyzing the effectiveness of these branding initiatives, the study aims to provide actionable recommendations for enhancing customer loyalty and strengthening the restaurant's brand identity and solution.
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