How to improve organizational communication : a case study of a Swedish organization
Xin, Liu (2008)
2008
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2024120533302
https://urn.fi/URN:NBN:fi:amk-2024120533302
Tiivistelmä
This thesis is conducted under organizational communication theory and organizational environment psychology theory. Organizational communication issues have often been discussed. Lack of communication would lead to misunderstandings and ineffectiveness and may inhibit the organization's development. Moreover, the psychological aspect of communication among staffs in a certain environment should either be ignored, as it can be rather critical for understanding why one strategy is more effective than another in a certain environment. The purpose of this study is to figure out some good ways in which organizational communication problems, especially in Nordic organizations, may potentially be solved.
This is a case study of a Swedish organization using observation and interview methods. Both the social and physical environment were looked upon and empirical data was collected. In order to understand the real happenings in the Nordic organizations, it is also vital to understand the mentality in Nordic countries. Once both the positive side and negative side of the organization's communication are sorted out and analyzed, they may provide guidance for what to do and what to avoid for other similar organizations.
The result of this study suggests some effective organizational communication strategies and points out ways of how to employ them. It may not be a list of strict dos and don'ts. Yet, it is hoped that some strategies would be considered useful or applicable for some other Nordic organizations.
This is a case study of a Swedish organization using observation and interview methods. Both the social and physical environment were looked upon and empirical data was collected. In order to understand the real happenings in the Nordic organizations, it is also vital to understand the mentality in Nordic countries. Once both the positive side and negative side of the organization's communication are sorted out and analyzed, they may provide guidance for what to do and what to avoid for other similar organizations.
The result of this study suggests some effective organizational communication strategies and points out ways of how to employ them. It may not be a list of strict dos and don'ts. Yet, it is hoped that some strategies would be considered useful or applicable for some other Nordic organizations.