In-Arena Goods Delivery with Robots : A Case Study of Nokia Corporation
Schildt, Daniel; Pekonen, Wiljami; Sorola, Tatu (2024)
2024
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2024121034470
https://urn.fi/URN:NBN:fi:amk-2024121034470
Tiivistelmä
The objective of the project was to explore methods for leveraging 5G technology to enhance the visitor experience at the Nokia Arena event venue. Thesis was commissioned by Nokia Corporation as a part of larger Design Sprint process. The project centered on optimizing the food ordering process for individuals with reduced mobility to facilitate improved services during events.
Service concept for in-arena goods delivery allows event attendees to order food and drinks directly from their own mobile devices. Delivery robots are used for the food delivery. 5G wireless technology is to be used for the connectivity and indoor navigation of robots.
The findings contribute valuable insights and expand understanding of the associated concepts. Although the project's practical scope was limited, the report offers recommendations for future research and perspectives to consider in the design process of prospective systems. At a broader level, it also introduces tools and methodologies for the planning and design of digital services within physical environments.
Service concept for in-arena goods delivery allows event attendees to order food and drinks directly from their own mobile devices. Delivery robots are used for the food delivery. 5G wireless technology is to be used for the connectivity and indoor navigation of robots.
The findings contribute valuable insights and expand understanding of the associated concepts. Although the project's practical scope was limited, the report offers recommendations for future research and perspectives to consider in the design process of prospective systems. At a broader level, it also introduces tools and methodologies for the planning and design of digital services within physical environments.