Multicultural Leadership Strategies : case: Company X, Poland
Khanh Ye Le, Nguyen (2015)
Lahden ammattikorkeakoulu
2015
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2015060912929
https://urn.fi/URN:NBN:fi:amk-2015060912929
Tiivistelmä
This thesis aims at studying multicultural leadership strategies which are used by the team leaders in Company X, Poland. Furthermore, this thesis examines how these strategies are implemented in daily management to prevent cultural conflicts.
The study used deductive approach with the assistance of qualitative research method. Secondary data was collected from reliable books, articles and Internet while primary data was collected through observations and interviews.
The literature framework of this thesis is based on Mäkilouko (2003)’s multicultural strategies. They are designed in perspective of small group behavior and leadership. Thus, this thesis addresses solely the multicultural strategy in a small group or team rather than corporation or human resource management. Additionally, the thesis also introduces multicultural competences which are considered to be important in diversity management.
It is concluded that there are two kinds of strategy used in Company X: Cultural Ethnocentrism and Cultural Synergy. Based on the findings, recommendations are provided with the purpose of improving multicultural performance in the company.
The study used deductive approach with the assistance of qualitative research method. Secondary data was collected from reliable books, articles and Internet while primary data was collected through observations and interviews.
The literature framework of this thesis is based on Mäkilouko (2003)’s multicultural strategies. They are designed in perspective of small group behavior and leadership. Thus, this thesis addresses solely the multicultural strategy in a small group or team rather than corporation or human resource management. Additionally, the thesis also introduces multicultural competences which are considered to be important in diversity management.
It is concluded that there are two kinds of strategy used in Company X: Cultural Ethnocentrism and Cultural Synergy. Based on the findings, recommendations are provided with the purpose of improving multicultural performance in the company.