CHALLANGES OF MANAGING WORKFORCE : Posti Group Oyj
Dhaunya , Rajendra (2015)
Centria-ammattikorkeakoulu (Keski-Pohjanmaan ammattikorkeakoulu)
2015
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2015121621141
https://urn.fi/URN:NBN:fi:amk-2015121621141
Tiivistelmä
The aim of this thesis project was to analyze the challenges of managing workforce and its minimizing techniques according to current changing trends in delivery department of Posti Group Oyj. The project was taken forward in co-ordination with supervisors where the qualitative method of research “Interview” was used to analyze the outcomes of questionnaire. The interview was conducted with three different supervisors. Communication and cultural challenge were mostly focused by them. Only relevant and applicable issues are selected by researcher for the empirical study analysis. As a result only realistic and applicable suggestions were made for further implementation.
The theoretical part was based on wide range of literature by different authors as Cascio, Dessler, Decenzo and Robbins, Peter Reilly and Tony Williams, Bogardus, and more. It begins with introduction and followed by defining HRM including its role in organizations from beginning to end. During the theoretical phase, the challenges are elaborated and highlighted as the main issue. The empirical part was based on Posti Group Oyj and related information and data are taken from the company’s web-site.
Lastly, on the basis of supervisor’s response the author was able to sum up the main agenda like communication, culture, and language as main challenges and came up with some solutions as rerouting, improving local language skills, interaction, and e-mail instead of call. Few recommendations that were mentioned by author which was considered as useful leads by managers for further implementation.
The theoretical part was based on wide range of literature by different authors as Cascio, Dessler, Decenzo and Robbins, Peter Reilly and Tony Williams, Bogardus, and more. It begins with introduction and followed by defining HRM including its role in organizations from beginning to end. During the theoretical phase, the challenges are elaborated and highlighted as the main issue. The empirical part was based on Posti Group Oyj and related information and data are taken from the company’s web-site.
Lastly, on the basis of supervisor’s response the author was able to sum up the main agenda like communication, culture, and language as main challenges and came up with some solutions as rerouting, improving local language skills, interaction, and e-mail instead of call. Few recommendations that were mentioned by author which was considered as useful leads by managers for further implementation.