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ASSESSING MOTIVATION AS A TOOL TO ENHANCE EMPLOYEE PERFORMANCE : Case; New Life Enterprise

Mbah, Titi (2015)

 
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Mbah, Titi
Centria-ammattikorkeakoulu (Keski-Pohjanmaan ammattikorkeakoulu)
2015
Creative Commons License
Creative Commons Attribution-NonCommercial-NoDerivs 1.0 Finland
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201602092026
Tiivistelmä
One of the most important goals of every organisation is to have employees who are highly performing and are motivated to work at all time. Achieving this dream has been cumbersome because of dynamic and complex behaviour of workers. The subject matter of this thesis aims to analyse effective ways through which employees can be motivated so that high performance will be attained within the company. Therefore trained and skilful managers should handle such tasks.

To have a deeper meaning of what employee motivation really is, five theories of motivation were taken into consideration. These theories include; Hierarchy of needs theory, Two factor theory, The carrot and stick theory, Reinforcement theory and Theory x and theory y. There was an analysis in the relationship between employee motivation and performance. Furthermore, the views of some managers in leading companies in the USA, Asia and Scandinavia on motivation were considered. In addition, this thesis also examined how cultural values and differences influence employee motivation based on Hofstede’s value typology.

New Life Enterprise represents the case study where an empirical study was conducted. Questionnaires were designed and interviews conducted to get first hand data concerning the opinions of the employees and manager on how motivation is practised in New Life Enterprise. After an assessment of the theories in relation to the empirical study, the results obtained uncovered the fact that most elements of motivation were neglected by the management of New Life Enterprise which could have been in action to constantly stimulate employees. Recommendations were made which will enable the management of New Life Enterprise to adjust its motivation structure such that workers needs are effectively met thereby motivating these workers to put in their best.
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