Employee motivation in JYSK Finland
Orimus, Juulia (2016)
Haaga-Helia ammattikorkeakoulu
2016
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201603213405
https://urn.fi/URN:NBN:fi:amk-201603213405
Tiivistelmä
This thesis is commissioned by JYSK, a global retail chain. The aim of this thesis is to find out the level of employee motivation in the case company JYSK Finland. The objective is to find out what motivates the employees, what decreases motivation and how can the employees be motivated better in the future. Stress-management and stress creating factors are also researched.
The study was carried out using a web-based survey and the link was posted to the JYSK employees. The survey included questions about respondent’s background, factors increasing and decreasing motivation, goal-setting, expectations, rewards, stress-management and factors causing work-related stress. The survey got 127 answers, which is about 32 per cent of the population.
The results show that the employee motivation is relatively good in the case company. Employees are motivated by money, bonuses and monetary rewards, successful sales and service situations, work community and colleagues. Things that decrease motivation are poor shift planning, weekend and public holiday shifts, unsuccessful sales and service situation and unequal expectations from superior. Most of the employees also experience work related stress, caused by lack of resources at work and the effect of work to one’s free time.
In conclusion it seems that the employees that answered the survey are motivated to work in JYSK and are quite happy with their jobs. Motivation can be enhanced by better shift planning, rewards, giving more feedback, taking care of the relationship between colleagues and superior and improving resources such as time and enough workforce at the workplace. Employees gave also good feedback about the survey.
The study was carried out using a web-based survey and the link was posted to the JYSK employees. The survey included questions about respondent’s background, factors increasing and decreasing motivation, goal-setting, expectations, rewards, stress-management and factors causing work-related stress. The survey got 127 answers, which is about 32 per cent of the population.
The results show that the employee motivation is relatively good in the case company. Employees are motivated by money, bonuses and monetary rewards, successful sales and service situations, work community and colleagues. Things that decrease motivation are poor shift planning, weekend and public holiday shifts, unsuccessful sales and service situation and unequal expectations from superior. Most of the employees also experience work related stress, caused by lack of resources at work and the effect of work to one’s free time.
In conclusion it seems that the employees that answered the survey are motivated to work in JYSK and are quite happy with their jobs. Motivation can be enhanced by better shift planning, rewards, giving more feedback, taking care of the relationship between colleagues and superior and improving resources such as time and enough workforce at the workplace. Employees gave also good feedback about the survey.