Using mobile app for employee performance appraisals

Abstract

This research is to analyse the importance of using Mobile app in employee performance appraisal processes. Managers and hr professionals have criticised current systems for several reasons, for instance because they do not reflect the desired results or address overall weaknesses. Different theoretical frameworks were used in this study, including theories, models and concepts linked to performance management in general and performance appraisals in particular, as the topic covers two different subjects, that is, performance appraisals and mobile applications. Theories and concepts related to mobile applications were studied to prove the importance of using a mobile app for employee performance appraisal procedures. The research used primary and secondary data in order to gather valuable information to answer the research problem. A variety of books, journals, thesis, articles and websites were used for the secondary research. In addition, the author conducted a qualitative interviews to obtain first hand insights from five HR experts which were interviewed face-to-face and via Email. The research indicates there are many benefits in using a mobile app for employee performance appraisals, albeit there are some challenges along the way. Specifically, the study shows that mobile app usage will dramatically increase communication between management and subordinates, which is attributed as the main problem for review processes. The research also found that using a mobile app will eliminate appraiser bias and other bias related practices, another major source of performance appraisal problems.