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The effect of visibility of environmental friendliness in hotels
(Laurea-ammattikorkeakoulu, 2015)
This research studies the visibility of environmental friendliness in the hotel industry and whether or not it can have a positive effect, especially with profitability. Two local hotels from Helsinki are included as ...
Improving household cleaning service for РRN-Kiintеistösiivоus
(Laurea-ammattikorkeakoulu, 2016)
The topic for this thesis has been provided by a small cleaning enterprise, РRN-Kiintеistösiivоus Ky. The company has acknowledged having difficulties within their household cleaning sector, which they wanted to improve. ...
Environmental impacts of waste management in the hospitality industry: Creating a waste management plan for Bergvik Kartano
(Laurea-ammattikorkeakoulu, 2014)
Many hospitality industries find it difficult to control or manage solid wastes, such as food, containers, paper, cardboard and scrap metals, which are waste generated on a daily basis depending on the industry. Most ...
Managing cultural diversity in the workplace (care homes and cleaning services
(Laurea-ammattikorkeakoulu, 2015)
This study examines how cultural diversity is managed in the work environment in care homes and cleaning services in Finland. The health care and cleaning services sectors were chosen primarily due to the high number of ...
Complaints Management in Cleaning Services
(Laurea-ammattikorkeakoulu, 2015)
Customers today have become increasingly empowered and have high expectations of good service. Thus the need for constant change and improvement is necessary in the service business. In order to keep up with the expectations ...
Generational work environment preferences: Case Ovenia
(Laurea-ammattikorkeakoulu, 2013)
The objective of this thesis is to identify the present work environment preferences of employees working in the case company Ovenia and find out if there are generational differences in the work environment preferences. ...
Greening up China : a study on Finnish cleantech entering the Chinese market
(Laurea-ammattikorkeakoulu, 2015)
Finnish cleantech businesses. The study sets out to investigate cleantech, to analyze the strength of Finnish cleantech companies against potential Chinese rivals, and to examine the benefits of entering the Chinese market ...
The benefits of Outsourcing facility services when selecting right service provider for a hotel:Case Kämp Group Oy
(Laurea-ammattikorkeakoulu, 2015)
This research paper examines about the outsourcing of facility services in the Kämp group of hotels. The scope of the study includes Facility Management, outsourcing facilities services, and the selection process of the ...
When Architecture serves Collection in daily Operation for People - Visitor Experience in Louisiana Museum of Modern Art
(Laurea-ammattikorkeakoulu, 2016)
The purpose of this thesis is to examine visitor experience in the target museum - Louisiana Museum, a successful and unique modern art museum in Denmark. In the thesis, visitor experience is analysed and discussed from ...
The Effect of the Work Environment on Workplace Wellbeing – Research at a Youth Centre
(Laurea-ammattikorkeakoulu, 2016)
The purpose of this Bachelor’s thesis is to research the effect of the work environment on workplace wellbeing. The workplace studied in this research is a Youth Centre in Helsinki, which received a renovation in 2015. The ...