Increasing Purchasing Compliance
Seppänen, Samu (2016)
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2016121921031
https://urn.fi/URN:NBN:fi:amk-2016121921031
Tiivistelmä
The thesis was conducted by studying three Finnish business units of a global logistics company. All these business units use the same purchasing tool in their daily operations.
The aim of the study was to investigate how compliant the purchases are in the business units. Purchasing compliance is widely seen as an important feature of procurement in modern companies, as it enables better control of purchases and utilization of better ne-gotiation power. After the analysis of the present compliance level, the reasons for gaps of compliance were identified and potential solutions provided.
The study was using a mixed methods approach: Quantitative data was extracted from case company’s databases and qualitative data was collected via semi-structured interviews. Altogether six interviews were conducted with purchasing process stakeholders within different business units in Finland.
The results show that the overall level of compliance is relatively low and varies a lot be-tween business units. The biggest problems of compliance identified in the study were the low level of the purchasing tool usage and lack of involving the procurement department in the supplier selection.
Proposals for procurement process improvement include stricter control of the purchasing tool usage by the business unit management, better knowledge sharing regarding the pur-chasing process and more proactive approach from the procurement department.
The aim of the study was to investigate how compliant the purchases are in the business units. Purchasing compliance is widely seen as an important feature of procurement in modern companies, as it enables better control of purchases and utilization of better ne-gotiation power. After the analysis of the present compliance level, the reasons for gaps of compliance were identified and potential solutions provided.
The study was using a mixed methods approach: Quantitative data was extracted from case company’s databases and qualitative data was collected via semi-structured interviews. Altogether six interviews were conducted with purchasing process stakeholders within different business units in Finland.
The results show that the overall level of compliance is relatively low and varies a lot be-tween business units. The biggest problems of compliance identified in the study were the low level of the purchasing tool usage and lack of involving the procurement department in the supplier selection.
Proposals for procurement process improvement include stricter control of the purchasing tool usage by the business unit management, better knowledge sharing regarding the pur-chasing process and more proactive approach from the procurement department.