Process Flow Documentation : A Flowchart Guide For Micro & Small Business
Aschwanden-Granfelt, Stephan (2017)
Yrkeshögskolan Arcada
2017
Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201704215072
https://urn.fi/URN:NBN:fi:amk-201704215072
Tiivistelmä
Micro and small businesses have continued to struggle against expanding their customer base in their home market and overseas, as well as, their bottom line. Rising internet competition; small manufacturing start-ups; direct factory to customer sales; along with their own way of handling business are hindering this. However, due to their size, they have little resources to spare for these problems.
The use of process documentation through flowcharts, would allow micro and small businesses to react more quickly against competition, threats to their business, as well as, making their business process and employees more efficient and effective.
What, Why, How. and any issues concerning flowcharts are discussed using sound reputable sources. While the review of concept software comes directly from the makers of such software, as well as, intensive tests conducted by the author.
Issues with flowcharts were addressed by further adapting known solutions, as well as, implanting newly formed ideas by the author. This will hopefully help micro and small businesses when using flowcharts.
This information along with personal work experience and newly gained insights from an International Business education at Arcada University of Applied Sciences is combined into a paper that could be used as a guide on getting started with documenting and integrating flowcharts into a business.
The use of process documentation through flowcharts, would allow micro and small businesses to react more quickly against competition, threats to their business, as well as, making their business process and employees more efficient and effective.
What, Why, How. and any issues concerning flowcharts are discussed using sound reputable sources. While the review of concept software comes directly from the makers of such software, as well as, intensive tests conducted by the author.
Issues with flowcharts were addressed by further adapting known solutions, as well as, implanting newly formed ideas by the author. This will hopefully help micro and small businesses when using flowcharts.
This information along with personal work experience and newly gained insights from an International Business education at Arcada University of Applied Sciences is combined into a paper that could be used as a guide on getting started with documenting and integrating flowcharts into a business.