Motivation During the Changing Process
Höhener, Melanie (2017)
Hämeen ammattikorkeakoulu
2017
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201705015853
https://urn.fi/URN:NBN:fi:amk-201705015853
Tiivistelmä
Motivation has an important influence on the success of change. If the employees are demotivated and frustrated, change can often fail. For a long-established team the process of change can be a major problem, because the team members have their established habits and routines and do not like any disruption of their normal working process.
The aim of this bachelor thesis is a recommendation to help companies, including all their employees to pass this changing process without serious disasters. The role of the team leader is to most importantly, establish how he or she can motivate the long-established team in this situation.
The theoretical part of the thesis contains the aspects of organizational culture, which describe a long-established team. Then, the theory of motivation, which includes the Hierarchy of Needs of Maslow and the Motivator-Hygiene theory of Herzberg. The motivation theories describe how a team leader can motivate the team in general. Finally, it consists of the theory of change management, which explains how to implement change.
The research methods are supported by four interviews. The qualitative approach describes different current changing situations. The employees’ problems, reactions as well as the team leaders’ motivational solutions are defined as cases and are evaluated directly with the theory.
The main results have shown that motivation is an important aspect in a changing process. The planning and preparation of change is essential for success. Therefore, the team leader has enough information to establish a sense of urgency and the employees know that change is necessary and useful. The discuss with the employees about change avoid the uncertainty about the future. The vision and goals help to direct the employees to implement change. Training is useful to learn new skills and motivate the employees to use their new skills and improve their confidence.
The recommendations are situation-related and the team leader has to decide what is best for the team.
The aim of this bachelor thesis is a recommendation to help companies, including all their employees to pass this changing process without serious disasters. The role of the team leader is to most importantly, establish how he or she can motivate the long-established team in this situation.
The theoretical part of the thesis contains the aspects of organizational culture, which describe a long-established team. Then, the theory of motivation, which includes the Hierarchy of Needs of Maslow and the Motivator-Hygiene theory of Herzberg. The motivation theories describe how a team leader can motivate the team in general. Finally, it consists of the theory of change management, which explains how to implement change.
The research methods are supported by four interviews. The qualitative approach describes different current changing situations. The employees’ problems, reactions as well as the team leaders’ motivational solutions are defined as cases and are evaluated directly with the theory.
The main results have shown that motivation is an important aspect in a changing process. The planning and preparation of change is essential for success. Therefore, the team leader has enough information to establish a sense of urgency and the employees know that change is necessary and useful. The discuss with the employees about change avoid the uncertainty about the future. The vision and goals help to direct the employees to implement change. Training is useful to learn new skills and motivate the employees to use their new skills and improve their confidence.
The recommendations are situation-related and the team leader has to decide what is best for the team.