Further development of Ceriffi Check’s Android application : Improving quality of company’s processes
Deregi, Diana (2017)
Jyväskylän ammattikorkeakoulu
2017
Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201705249990
https://urn.fi/URN:NBN:fi:amk-201705249990
Tiivistelmä
The companies often offer productions or services to the customers. Their aim is to meet the expectations to earn the customers’ satisfaction. The quality management is responsible for accomplishing these goals, earning and keeping the quality at a high level. Six Sigma is one of the usable tools, it focuses on reducing waste by making the products and services of a company better, faster, and cheaper.
The Ceriffi Ltd. is a management consulting company which provides support to accomplish Six Sigma projects. They realized that the data and its collection is an important part of the project because the data makes the decision making possible to improve the companies. To support this process, they have created the Ceriffi Check system. It is built into Six Sigma projects to help and manage the data collection.
The objectives were to learn how the Ceriffi Check works, what the connection is to Six Sigma and additionally, to learn about the background of the application followed by finding the weak points of the system, rethinking the functions and reforming them if necessary. The final goal was to accomplish the new ideas and new directions of the Android application and implement the new features.
The set goals were achieved well: the modernization of the application for their current customers and the implementation of new features and operational ways to increase the functionality. Most of the changes were evaluated by the customers and all suggestions were considered and applied. In most cases, the new features based on the customers' requirements and expectations. Thanks to the fast reaction for the requests, openness for the new ideas and understanding of tasks, the customers were satisfied and used the application with pleasure.
The Ceriffi Ltd. is a management consulting company which provides support to accomplish Six Sigma projects. They realized that the data and its collection is an important part of the project because the data makes the decision making possible to improve the companies. To support this process, they have created the Ceriffi Check system. It is built into Six Sigma projects to help and manage the data collection.
The objectives were to learn how the Ceriffi Check works, what the connection is to Six Sigma and additionally, to learn about the background of the application followed by finding the weak points of the system, rethinking the functions and reforming them if necessary. The final goal was to accomplish the new ideas and new directions of the Android application and implement the new features.
The set goals were achieved well: the modernization of the application for their current customers and the implementation of new features and operational ways to increase the functionality. Most of the changes were evaluated by the customers and all suggestions were considered and applied. In most cases, the new features based on the customers' requirements and expectations. Thanks to the fast reaction for the requests, openness for the new ideas and understanding of tasks, the customers were satisfied and used the application with pleasure.