Logistics Fulfillment Services for Crowdfunding Customers of Case Company
Duong, Quynh (2017)
Duong, Quynh
Satakunnan ammattikorkeakoulu
2017
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201705239610
https://urn.fi/URN:NBN:fi:amk-201705239610
Tiivistelmä
The purpose of this thesis was to set up logistics fulfilment services for on-going Crowdfunding projects and other products for new Webshop of the start-up compa-ny, Case Company. Especially, since the company didn’t own any warehouse facility, there was a need to look for contract warehousing, a third party logistics partner (3PL).
Accordingly, the first challenge was to do research based on company’s evaluation criteria for a third party for contract warehousing and then learned to be accustomed to this third party warehouse facilities and operations. On the other hand, as Case Company was specialized in custom crowd funding service packages (Kickstarter, IndieGoGo), another challenge was to follow up with inventory forecast from or for various crowd funding customers, especially since the demand would not be stable.
Following the thesis’s purpose, the theoretical background was conducted to include all necessary knowledge about basic inventory concepts and practices, just-in-time logistics perspective as well as business research about 3PL definition and crowd funding areas.
The empirical part would be based on author’s experiences when she was doing in-ternship for the Case Company. All data included in the thesis must be allowed and reviewed by Case Company’s owner. However, due to matter of confidential infor-mation, there were parts where data were marked up or given with false estimation according to company’s owner decisions. Last but not least, expert interviews with company’s owner alongside with author’s work feedbacks would bring better view of company’s situation and a better direction to the final logistics fulfilment services design.
Accordingly, the first challenge was to do research based on company’s evaluation criteria for a third party for contract warehousing and then learned to be accustomed to this third party warehouse facilities and operations. On the other hand, as Case Company was specialized in custom crowd funding service packages (Kickstarter, IndieGoGo), another challenge was to follow up with inventory forecast from or for various crowd funding customers, especially since the demand would not be stable.
Following the thesis’s purpose, the theoretical background was conducted to include all necessary knowledge about basic inventory concepts and practices, just-in-time logistics perspective as well as business research about 3PL definition and crowd funding areas.
The empirical part would be based on author’s experiences when she was doing in-ternship for the Case Company. All data included in the thesis must be allowed and reviewed by Case Company’s owner. However, due to matter of confidential infor-mation, there were parts where data were marked up or given with false estimation according to company’s owner decisions. Last but not least, expert interviews with company’s owner alongside with author’s work feedbacks would bring better view of company’s situation and a better direction to the final logistics fulfilment services design.