Making Service Design Work for Start-ups

Abstract

SDN Finland made a nice small profit from the Helsinki SDN national conference, held in September 2015. Early last year, it was time to make the money support the chapter objectives: promote the use of service design and support local organisations in creating human-centred services. The Chapter opened a Service Kick Grant competition and set the winner announcement for the first Service Design Day in June 2016. Around twenty good and realistic applications from small service companies and entrepreneurs were submitted. Here are the stories of the three grant winners and their service design coaching process.