Applying Continuous Improvement in Order to Reach Operational Excellence
Ritamaki, Ari (2017)
Ritamaki, Ari
Hämeen ammattikorkeakoulu
2017
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2017092015266
https://urn.fi/URN:NBN:fi:amk-2017092015266
Tiivistelmä
Research’s primary goal is to find out what are the success factors of continuous improvement as a change management discipline, and second goal is to clear out what role organizational culture and leadership have in this change in order to reach operational excellence. Personal and professional aim of this research is to produce operational manual type of guideline collection from continuous improvement targeted for small and middle sized companies, which are developing their change management disciplines and planning operational transformation using continuous improvement philosophy or methodology in order to help their overall change process e.g. improve the business, add more value to the business, reduce costs or improve the production and projects. Above mentioned activity means attempts to reach operational excellence, the success. This study concentrates on topics of continuous improvement and how business can adapt it to achieve the success? Thesis research scope concentrates for analyzing continuous improvement strategies, processes, methods and studies relationships between the success and organizational culture with leadership. Case study delves into the change management issues of the ongoing global project.
Organizational change management disciplines are on the edge, such as continuous improvement, which affects into whole organization when applied. It is known that the organization culture has a direct impact on how employees react to change. When there is a need for a change, leaders have to think what kind of change management strategy will be most convenient and also most effective before planning the change. An organization’s value system is an important source of information when defining how big effort is needed for change management. Organizational values are in connection with human behavior aspects, it means organizational culture is in direct contact with the leadership. Leadership, described as a process of social influence, has a very important part to drive that overall change. In this study, the effects of the above-mentioned issues are examined through a case study. Case study partner represents the manufacturing industry. This thesis reveals some examples of successful implementations of continuous improvement and it might give valuable and beneficial information for some organizations on their way into the Operational Excellence.
Organizational change management disciplines are on the edge, such as continuous improvement, which affects into whole organization when applied. It is known that the organization culture has a direct impact on how employees react to change. When there is a need for a change, leaders have to think what kind of change management strategy will be most convenient and also most effective before planning the change. An organization’s value system is an important source of information when defining how big effort is needed for change management. Organizational values are in connection with human behavior aspects, it means organizational culture is in direct contact with the leadership. Leadership, described as a process of social influence, has a very important part to drive that overall change. In this study, the effects of the above-mentioned issues are examined through a case study. Case study partner represents the manufacturing industry. This thesis reveals some examples of successful implementations of continuous improvement and it might give valuable and beneficial information for some organizations on their way into the Operational Excellence.