Change management is out. Personal leadership is in!
Reitsma, Ab; Matvejeff, Pekka (2013)
European Facility Management Association
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All over the world, everybody is talking about change management. It is a term which refers to a set of tools or structures employed to make sure that a particular process is under control. When managing change, we try to minimize the disruption caused by and the impact of the change. It is obvious that factors such as the time required to complete the change, the number of people required to execute it and the expected economic results are at the top of the agenda.