Outsourcing in Ukraine: overview, options, reasons and challenges : Finnish presence in Ukrainian outsourcing market
Lohvynenko, Denys (2018)
Lohvynenko, Denys
Turun ammattikorkeakoulu
2018
Creative Commons Attribution-NonCommercial 1.0 Finland
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2018061113428
https://urn.fi/URN:NBN:fi:amk-2018061113428
Tiivistelmä
The initial goal was to explain the pattern of international outsourcing in Ukraine, define its methods and characteristics. Additionally, the author’s target was to identify the perspectives for Finnish enterprises and provide an understanding of how the market works and what kind of activities can be delegated to Ukraine.
The objective of this thesis is to determine which characteristics of the outsourcing form the core basis of cooperation between Ukraine and international enterprises. Some outsourced areas as IT, HR, production and manufacturing count for a significant part of the whole outsourcing coming to Ukraine, including the Finnish participation. Looking into these areas it is possible to highlight the main key factors that are linked to the successful outsourcing.
The theoretical framework forms the secondary information and the structure of the research. The primary information is collected by a questionnaire sent to the largest Ukrainian companies in each industry where the theory evidences outsourcing in Ukraine. The purpose of the questionnaire was to ask top Ukrainian companies to share an information regarding the volumes and specifics of Finnish outsourcing requests transferred to them. The poll was sent to 24 companies and collected 20 responses.
Results show that the majority of Finnish companies outsource HR of both skilled and non-skilled labour. The second most prevailing industry of Finnish outsourcing functions is ITO. However, it can be argued that ITO is still undiscovered by the majority of Finnish firms and enterprises. An outcome also evidences that, although the initial value for the companies outsourcing to Ukraine stays cost-effectiveness, a huge number of Finnish clients find another values as primary incentives beside the reduction of costs.
The conclusion combines and compares the theoretical findings and the questionnaire output to define the potential industries for outsourcing for a reader and what things should be considered before outsourcing to Ukraine.
The objective of this thesis is to determine which characteristics of the outsourcing form the core basis of cooperation between Ukraine and international enterprises. Some outsourced areas as IT, HR, production and manufacturing count for a significant part of the whole outsourcing coming to Ukraine, including the Finnish participation. Looking into these areas it is possible to highlight the main key factors that are linked to the successful outsourcing.
The theoretical framework forms the secondary information and the structure of the research. The primary information is collected by a questionnaire sent to the largest Ukrainian companies in each industry where the theory evidences outsourcing in Ukraine. The purpose of the questionnaire was to ask top Ukrainian companies to share an information regarding the volumes and specifics of Finnish outsourcing requests transferred to them. The poll was sent to 24 companies and collected 20 responses.
Results show that the majority of Finnish companies outsource HR of both skilled and non-skilled labour. The second most prevailing industry of Finnish outsourcing functions is ITO. However, it can be argued that ITO is still undiscovered by the majority of Finnish firms and enterprises. An outcome also evidences that, although the initial value for the companies outsourcing to Ukraine stays cost-effectiveness, a huge number of Finnish clients find another values as primary incentives beside the reduction of costs.
The conclusion combines and compares the theoretical findings and the questionnaire output to define the potential industries for outsourcing for a reader and what things should be considered before outsourcing to Ukraine.